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Builder FAQs

Roofing FAQs

How satisfied will my customers be with Elk shingles?
Recent research demonstrated that 97% of homeowners with Elk roofs reported that they were "very satisfied" with them.

What kinds of sales support materials do you offer?
Our sales support materials, considered by many to be the best in the roofing industry, include sample boards, literature and other items for model homes and sales centers designed to make your sales job easier.

Does Elk have a model home program?
Ask your regional sales office for details

How can I get samples of your products?
Your local distributor will have sample boards showing the various Elk products and product colors. Contact your regional sales office or local distributor for a brochure on the Elk products you're interested in.

Can I buy shingles directly from Elk?
Our products are primarily sold through independent distributors who sell to builders and roofing contractors who install roofs. Some contractors, and many roofing product distributors, have showrooms where you can view Elk products. Our products are available in some retail home centers.

I noticed Prestique High Definition® and Raised Profile® have similar limited warranties. What's the difference in these two products?
The large difference between these two shingles is the granule mix. Prestique High Definition has our high definition granule mix for an increased dimensional appearance, adding depth and texture to a home's roof. If you view the Prestique High Definition shingle you will notice a dark pattern of granules near the top of the shingle; this enhances the appearance of shadows on your roof to give the appearance of greater depth and thickness. Raised Profile does not have this granule mix, but still offers a more dimensional appearance than standard three-tab shingles. While these shingles do have a similar limited warranty, Prestique High Definition gives our premium appearance with a value similar to Raised Profile.

What is a "Peak PerformanceSM Contractor" ?
The term "Peak Performance Contractor" refers to a program that recognizes independent roofing contractors who sell Elk products and maintain an extremely high level of customer satisfaction (90% or above as determined by a third-party survey), and successfully maintain a clean business history as determined by the Better Business Bureau®. All Peak Performance Contractors must carry workers compensation (if required by law) and liability insurance coverage. The program was designed to give these true professionals an opportunity to distinguish themselves, and it has also been a highly successful tool in gaining important customer feedback. Click on the Peak Performance link to access local professionals who are well-versed in industry standard practices.

What type of shingles does Elk make?
Elk shingles are laminated, made with a thick layer of asphalt on each side of a tough fiberglass base. Mineral granules, which add the color and additional durability to the shingles, are embedded in the top asphalt layer. Laminated shingles are considered to be much better looking and generally have longer limited warranties than ordinary three-tab shingles.

How will Elk shingles affect the curb appeal of the homes I build?
Choosing Elk premium laminated shingles is one of the best ways to improve the visual appeal, and hence the curb appeal, of your new homes. Their rich, dimensional appearance makes a statement that few other roofing materials can.

How do Elk roofing products compare to other types of roofing materials available to me?
Elk shingles carry an Underwriters Laboratory Class "A" fire rating, while wood shingles are being banned in many areas because of fire danger. Untreated wood shingles can warp, curl and burn, while Elk shingles are made with a fiberglass base to resist these problems. And Elk premium shingles are less expensive than wood or shake. Ordinary three-tab shingles are flat and thin -- and look that way on a roof. Conversely, Elk shingles lend a high-profile look to a building, which your clients will appreciate.

What are the product options and price points you offer?
Elk offers a variety of distinct roofing products -- in a wide range of colors, thicknesses, options and price points. Contact your local distributor for more information.

 

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